Contact Us

Send us a message


If you need any help at The Vape Store, please don’t hesitate to get in touch with Dan or Steve, or anyone else from our team of veteran vapers!

Vape Store Support

From newcomers looking to buying your first vape kit or you are a more experienced vaper looking for some new vape gear, we’re available to help you!

A large part of achieving the vaping experience you are looking for is knowing what to buy. Everyone has different requirements so please take a look at our vape kit comparison table to find out more about the different styles of vape products. Some people prefer a larger battery so they can vape for longer without the need to charge, while others may want extra power so they can blow thick vape clouds. Some people who are transitioning from cigarette smoking, just want to replicate the experience of conventional smoking.


Don’t hesitate to contact us for any guidance, whether its replacing a vape coil or repairing a leaking vape tank.

How Do I Return a Product?
If you believe that you have received the wrong item, or if an item has arrived broken or faulty, please contact support as soon as possible to inform us so that we can address the problem. In the event that an item needs to be returned to us, we will send you a return authorisation detailing our return delivery address. Please make sure to return your faulty or incorrect items in their original packaging and remember to include your order number, name and contact number

For warranty and returns, please contact us for return authorisation instructions.

How Do I Contact Vape Store?

Vape Store support offer a number of ways to get in touch. Contact us via: