About Us

Thanks for choosing The Vape Store!

Vape Store Team

Following their transition from smoking to vaping, two friends, Dan and Steve decided to create an online store that would offer their customers an incredible vaping experience.

What Makes Us Different?

With such a large range of vaping products currently available to customers, the process to selecting suitable products is quite daunting. Our aim is to help customers choose the best products for their needs! We have a great range of pen style vape starter kits, pod kits, mod vape kits, vape juice and other vape accessories at competitive prices to get you started on your vaping journey. We love to chat about vaping and to understand our customer’s requirements and helping them to select products that suit their budget and needs. We pride ourselves on customer service so whether its help changing your vape coil, sorting out a leaking tank, changing your vape batteries or just turning on your vape kit – The Vape Store is here to help.

What does Vape Store Offer?

We only sell 100% genuine brands – guaranteed!

From our own experience we know that leading brands are more reliable, last longer and give you a better vape experience. As such, we only sell quality products such as Innokin, Vaporesso, Voopoo, Uwell and many more.

To help filter through the large range of products available, we have created a comparison table that will simplify the task of selecting products based on your needs. Some people are less concerned about the shape and style of the product, while others who are switching from smoking generally prefer products that have the look and feel of a conventional cigarette. In this scenario, a pen style vape kit is a good option as its much lighter than a mod style kit, the vape draw is more similar to the action of smoking a cigarette and the device is generally easier to use. A one button Innokin T18 pen style kit is very different to an Innokin Proton Kit that pumps out a maximum 225 watts and allows the user to adjust the output temperature, power and voltage.

Most newcomers to vaping will start off with a simpler pen style or mod style vape kit. These tend to be cheaper and easier to operate. Once you become more comfortable with vaping, let us help you choose the right kit. For more experienced vapers, a vape kit that allows you to control the power and output or temperature, will allow you to get the best out of different e-liquids.

So, what is The Vape Store’s USP? The answer simple - unbeatable prices, reliable vape products, and an experienced before and after sales team!

Vape Accessories

Remember that your vape coil is a consumable and that it will need to be replaced on a regular basis. So here are a couple tips to help you optimise your vaping experience: If you experience a significant reduction in vapour output or if you experience a burnt taste, it’s time to change your coil. Also priming your coils allows the cotton around the coil to absorb the e-liquid and will prevent the coil/cotton from getting burnt when vaping for the first time. This is done easily by filling your vape tank with e-liquid and allowing it to stand for 5 minutes. However failing to do so may result in a ‘dry hit’ and may damage and/or shorten the life of your coil. The Vape Store’s team are happy to advise how often you should replace your coil and which accessories to purchase when you are experiencing a reduction in performance with your vaping products.

You may enjoy a fruity watermelon e-liquid in the morning, but a caramel latte flavour may be more appropriate after dinner. To make your vaping experience more convenient, The Vape Store recommends having multiple tanks.

How To Contact The Vape Store?

Our friendly team is happy to hear from you. Whether you are choosing your first vape kit and have narrowed down your search with our vape comparison tables, need a little help with your current vape kit, or upgrading to a new vape kit, we are here to help.

Get in touch by:

Contact Addresses


Bentinck House, 3-8 Bolsover Street, W1W 6AB, London

For warranty and returns, please contact us for return authorisation instructions.

When Will I Receive My Order?

We aim to dispatch all orders received before 9am, on the same working day. Most orders are dispatched via Royal Mail or DPD with ‘signature on delivery’ for your protection. You will receive a tracking with details on how to track your orders. We provide free delivery for all orders above £79.99 and customers can also choose an express delivery service if required.

Final words from Dan and Steve.

“We spend a lot of effort selecting products and brands based on their quality and reliability. Our aim is to offer our customers the best online range at the lowest prices.

Thanks for popping by our site, we trust you will have a great experience with us!”